Shipping Policy

At Valtinsu, we value every customer, and your satisfaction is always our top priority. We are committed to processing and shipping your orders as quickly as possible so your package arrives without delay. We greatly appreciate your patience and understanding. All orders are shipped with trusted local carriers, and no additional tax will be charged.

Notice: Electric dirt bikes are not for sale to persons under the age of 18. Riders under 18 must be accompanied by parents or adults when riding.

Costs & Destinations

We currently support delivery to all business and residential addresses in the United States.（For other countries, please contact us to discuss shipping costs.）

Item Shipping Fee
Electric Dirt Bikes Free Shipping
Accessories $120 and below $20

Shipping From

Orders are shipped from our local warehouse in USA.

Shipping Time

  • In-stock orders: Ship within 1–3 business days, unless otherwise noted on the product page. Delivery usually takes 2–8 business days.

  • Pre-orders: Please refer to the estimated shipping date listed on the product page.

  • A shipping confirmation email with tracking details will be sent once your order has shipped.

Business days: Monday – Friday (excluding weekends and holidays) | Time Zone: GMT-5, Eastern Time (US)

Shipping Changes

  • No Charge: Change address before shipment

  • $25: Change address after shipment/in-transit

  • $255: Cancel order after the package has shipped, refuse delivery, or if the package is returned to sender due to customer reasons

Order Tracking

If you registered an account on valtinsusport.com, you can track your order and shipping status directly from your account page.
If you checked out as a guest, you can track your order using your order number.

For more shipping information, contact us at management@valtinsusport.com. We aim to respond within 24 hours.
Please note: Accessories or promotional gifts may ship separately.

Important Notices

  • Delivery times may be affected by customs clearance delays, public holidays, or unforeseen courier issues.

  • During holidays, both manufacturers and couriers may limit operations. Shipping resumes immediately after holidays.

  • Tracking numbers may take a few days to update on the courier’s system. If no information appears, please check again later.

  • All estimated delivery times are approximate and for reference only.

  • Valtinsu is not responsible for lost, stolen, or damaged packages caused by the courier.

Returns: Customers are responsible for return shipping costs. Shipping costs are non-refundable. We recommend using a trackable shipping service. We cannot guarantee receipt of returned items without tracking.
For more information, please review our Limited Warranty Terms, which are incorporated by reference into these Terms.